Balcones de la Casona
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Area Info
Facilities - Balcones de la Casona
- 24-hour front desk
- Airport shuttle
- Laundry
- Dry cleaning
- Currency exchange
- Packed lunches
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Daily housekeeping
- Grocery deliveries
- Shuttle service
- Fishing
- Hiking
- Cycling
- Horseback riding
- Snorkeling
- Evening entertainment
- Water park
- Walking tours
- Bike tours
- Themed dinners
- Tour or class about local culture
- Live sports events (broadcast)
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Thermometers for guests provided by property
- Face masks for guests available
- Pet friendly
- Non-smoking rooms
- Family rooms
- Designated smoking area
- Wifi in all areas
- 24-hour security
- Key access
- Security alarm
- CCTV in common areas
- Fire extinguishers
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Parking
- Free parking
- Parking on site
- Private Parking
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Garden
- Terrace
- Outdoor furniture
- Internet
- Wifi
- Free Wifi
- Airport pickup
- Airport drop-off
- Restaurant
- Board games/Puzzles
- Invoice provided
House Rules
The Fine Print
Frequently Asked Questions
Guests can check in from 13:00 and must check-out by 11:00.
The property address is El Roble Km 1 Vía San Rafael, Guatapé, Colombia.
Stays at Balcones de la Casona start from COP 92,523 per night.
Balcones de la Casona offers an on-site restaurant for guests.
Guests can add breakfast to their stay at Balcones de la Casona for COP 50,421,493.92 per guest.
Transfers between the airport and Balcones de la Casona are available for an extra charge.
Guests can make use of board games provided at the property.
The property is around 1.3 km from the city center.
Balcones de la Casona provides room categories including Double Room with Private Bathroom and Superior Apartment.
Yes, free parking is available on site for guests.
Pets are permitted at Balcones de la Casona.
Guests can expect multilingual support at Balcones de la Casona, with staff speaking English, Spanish and Italian.
Guests can enjoy a variety of entertainment activities at Balcones de la Casona, such as Evening entertainment, Themed dinners and Tour or class about local culture.
Guests will find José María Córdova International Airport located some 47 km from the property.










































































