Hotel Tonchalá
Av 0 Calle 11 - Esquina, Cúcuta, Colombia
Very good
860 reviews
Most popular services
Restaurant
Bar
24-hour front desk
Non-smoking rooms
Business centre
Free parking
Internet
Safety deposit box
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Daily maid service
Rooms
Choose dates to see prices
Superior King Room
Guests: 2
Area: 39 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
Features a king-size bed and LCD TV.
General:
Safe, Air conditioning, Tile/Marble floor, Trash cans, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Refrigerator, Cleaning products, Dining table
Living Area:
Desk, Sitting area, Sofa
Outdoors:
Patio, Private pool
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens
View:
View, Pool view, City view, Inner courtyard view, Quiet street view
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Toilet with grab rails, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Free toiletries, Towels/Sheets (extra fee), Bidet, Towels, Toilet paper, Shampoo, Conditioner, Shower cap
Double Room with Two Double Beds
Guests: 3
Area: 30 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
Features 1 extra large beds.
General:
Safe, Air conditioning, Interconnecting room(s) available, Tile/Marble floor, Trash cans, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Refrigerator, Cleaning products, Dining table
Living Area:
Sitting area, Sofa
Outdoors:
Patio, Private pool
View:
View, Pool view, City view, Inner courtyard view, Quiet street view
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Free toiletries, Towels/Sheets (extra fee), Bidet, Towels, Toilet paper, Shampoo, Conditioner, Shower cap
Standard Double Room
Guests: 2
Area: 30 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
Room description:
Guests will have a special experience as the double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as pool views. The unit offers 1 bed.
General:
Safe, Air conditioning, Interconnecting room(s) available, Tile/Marble floor, Trash cans, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Refrigerator, Cleaning products, Dining table
Living Area:
Sitting area, Sofa
Outdoors:
Patio, Private pool
View:
View, Pool view, City view, Inner courtyard view, Quiet street view
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Toilet with grab rails, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Free toiletries, Towels/Sheets (extra fee), Bidet, Towels, Toilet paper, Shampoo, Conditioner, Shower cap
Superior Suite
Guests: 2
Area: 66 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
Room description:
This suite's special feature is the pool with a view. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as pool views. The unit offers 1 bed.
General:
Safe, Air conditioning, Tile/Marble floor, Trash cans, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Refrigerator, Cleaning products, Dining table
Living Area:
Desk, Sitting area, Sofa
Outdoors:
Patio, Private pool
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens
View:
View, Pool view, City view, Quiet street view
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Free toiletries, Towels/Sheets (extra fee), Bidet, Towels, Toilet paper, Shampoo, Conditioner, Shower cap
Presidential Suite
Guests: 2
Area: 66 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
Room description:
The pool with a view and hot tub are the standout features of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a coffee machine, a seating area, a wardrobe as well as pool views. The unit has 1 bed.
General:
Safe, Air conditioning, Tile/Marble floor, Trash cans, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Kitchen:
Refrigerator, Cleaning products, Coffee machine, Dining table
Living Area:
Desk, Sitting area, Sofa
Outdoors:
Patio, Private pool
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens
View:
View, Pool view, City view, Quiet street view
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Toilet with grab rails, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels/Sheets (extra fee), Bidet, Towels, Toilet paper, Shampoo, Conditioner, Shower cap
Deluxe Single Room
Guests: 1
Area: 30 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
Room description:
The pool with a view is a top feature of this single room. This air-conditioned single room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
General:
Safe, Air conditioning, Tile/Marble floor, Trash cans, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Refrigerator, Cleaning products, Dining table
Living Area:
Sitting area, Sofa
Outdoors:
Patio, Private pool
View:
View, Pool view, City view, Inner courtyard view, Quiet street view
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Pool with a view, Pool towels, Shallow end
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Free toiletries, Towels/Sheets (extra fee), Bidet, Towels, Toilet paper, Shampoo, Conditioner, Shower cap
Traveler's reviews
8.2
Very good
860 reviews
Staff
9.05
Facility
8.45
Cleanliness
8.64
Comfort
8.39
Location
8.88
Price quality
8.47
Area Info
What's nearby
Parque Telecom
250 m
La Fuente Luminosa
300 m
Parque Colón
700 m
Parque La Ceiba
750 m
Parque Banderas
750 m
Parque La Virgen
750 m
Parque Sayago
1 km
Parque Lineal
1.1 km
Parque Juana Rangel
1.3 km
Parque Simon Bolívar
1.3 km
Restaurants & cafes
El Gran Sabor de la Cero
100 m
Tienditas
200 m
Restaurante Casa Andina Café
300 m
Boquitas - C.C. Ventura Plaza
150 m
Marinos Ventura Plaza
150 m
Presto
150 m
Closest airports
Camilo Daza International Airport
4.7 km
San Antonio Airport
13 km
Paramillo Airport
56 km
Facilities - Hotel Tonchalá
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Business center
- Laundry
- Ironing service
- Express check-in/out
- Valet parking
- Packed lunches
- Tour desk
- Fax/Photocopying
- Baggage storage
- Private check-in/out
- Suit press
- Daily housekeeping
- Grocery deliveries
General
- Non-smoking rooms
- Family rooms
- Elevator
- Safe
- Smoke-free property
- Air conditioning
- Designated smoking area
- Wifi in all areas
Safety & security
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Electric vehicle charging station
- Accessible parking
Pool and Spa
- Swimming pool toys
- Pool bar
- Shallow end
- Beach chairs/Loungers
- Kids' pool
- Swimming pool
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers between staff and guests in appropriate areas
Food & Drink
- Restaurant
- Bar
- Special diet meals (on request)
- Kids' meals
Activities
- Casino
- Hot tub/Jacuzzi
- Nightclub/DJ
Internet
- Internet
- Wifi
- Free Wifi
Outdoors
- Outdoor pool
- Outdoor pool (year-round)
- Outdoor furniture
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Bancontact
The Fine Print
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Frequently Asked Questions
The check-in time is 15:00 and check-out is 12:00.
The property is located at Av 0 Calle 11 - Esquina, Cúcuta, Colombia.
At Hotel Tonchalá, guests can choose from room types such as Superior King Room, Double Room with Two Double Beds, Standard Double Room and Superior Suite.
Yes, guests can park free of charge at the property.
There are dining options near Hotel Tonchalá, including El Gran Sabor de la Cero, Boquitas - C.C. Ventura Plaza, Marinos Ventura Plaza and Presto.
Guests have access to multiple swimming pools at Hotel Tonchalá, including outdoor pool (year-round) and kids' pool.
Guests can arrange airport transfers directly through Hotel Tonchalá.
A jacuzzi is available on site at Hotel Tonchalá.
The property is accessible from Camilo Daza International Airport within 5 minutes by car.
The distance from the center of Cúcuta to the hotel is around 1.5 km.
Hotel Tonchalá allows guests to work comfortably with facilities such as Meeting/Banquet facilities, Business center and Fax/Photocopying.
A night at Hotel Tonchalá costs from COP 316,521.
A range of on-site dining and refreshment options is available at Hotel Tonchalá, including Restaurant and Bar.
Breakfast is available at Hotel Tonchalá for COP 113,448,361.32 per guest.
Hotel staff at Hotel Tonchalá provide assistance in English and Spanish.
Hotel Tonchalá offers Accessible parking as part of its accessibility features.
Nearby points of interest include Parque Telecom (200 m), La Fuente Luminosa (200 m), Parque Colón (550 m) and Parque La Ceiba (750 m), giving guests convenient access to several notable locations in the area.
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